I met Dr Tony Alessandra, a prolific author and influential speaker, in Las Vegas. He was an inspirational man and very down to earth speaker about using empathy for connecting and talking with one person or a group.
Review this definition of EMPATHY from Wikipedia, the free encyclopedia. Empathy is the capability to share and understand another person’s emotions and feelings, and even thoughts. It is often characterized as the ability to put oneself into
another persons shoes. Another aspect of empathy is the ability to know also the content or thoughts and being able to share that perspective with a parent.
We use empathy to feel and understand another’s experience. Try these easy steps:
- Tap into the other person’s emotions: Are they sad, happy, mad,frustrated?
- Let that other person know what your are thinking by reframing the thought: “I think that you were disappointed we no longer carry that product”
- Acknowledge that feeling/emotion: ” I can totally understand why you would be upset that we no longer carry your favorite product.
- “Let them know you are willing to cooperate: “I am definitely willing to work with you and work out something to your satisfaction.
Instantly, you are able to build rapport and trust with the person. This opens the door for further coaching or collaboration.
In a relationship-based conversation or a business negotiation,
empathy is considered a key life skill.
Empathy Is Key To Connection and Influence
William Ury, popular author of the book Getting Past No, states that everyone has a deep need to have their feelings recognized and heard.
What are some ways that you can practice using more empathy in your relationships, with your co-workers, and with your family?
Empathy does not necessarily imply compassion, sympathy, or empathic concern because this capacity can be present in context of compassionate or cruel behavior. Empathy creates more willingness and can create a climate for agreement
You may want to take the time to expand your reading and viewing habits and explore this subject more.
Here are other articles we recommend:
Empathy in the Classroom: Why Should I Care? | Edutopia
Empathy: Why It’s Important, Why We Should Nurture It in Our Kids …
Teaching Children Empathy – The New York Times
In order to be empathetic, children need to know how to value, respect and understand another … The Motherlode blog has a weekly email.
Seth’s Blog: Empathy doesn’t involve feeling sorry for someone, but instead answers the questions as to how empathy served creativity.
Why Empathy Is the Key to Being More Creative – HubSpot
Incorporate Empathy Into Your Conversations and Choices
Lastly think about the direction of your life. What do you really want to accomplish, and how does the use of empathy help you? Do you think that your current performance, behavior, attitude and beliefs are congruent with how you chose to design your life? What can you do to bring those factors into alignment?
Empathy is the new operating system for a new world:
Pilot Studies in Empathy Conversations
Learn more about the Empathy Continuum Her